A live queue for the whole team
See the incidents that need attention, their severity, status, and current responder without chasing updates across channels.
THE WORK THAT MATTERS
Clarity for the moments that usually get messy.
One record for the response, from first report through resolution.
The next step has an owner
Assign responders, acknowledge work, and escalate when the first response does not happen in time.
A timeline you can trust
Follow the response from declaration to resolution with a durable record of the decisions and actions taken.
A CLOSER LOOK
Your response, at a glance.
The preview below uses sample incidents and the same dashboard components as the live workspace.
Active incidents
03Across this organization
Awaiting response
01Need acknowledgement
Investigating
01Work in progress
Response activity
Incidents opened
0Fri
0Sat
1Sun
0Mon
1Tue
1Wed
1Thu
Current load
Severity mix
3active
SEV11
SEV22
SEV30
SEV40
Atlas Operations
Incident queue
| Incident | Severity | Status | Responder | Updated |
|---|---|---|---|---|
| INC-1042API latency in primary region | SEV1 | investigating | Maya Chen | Sample |
| INC-1041Checkout queue processing delay | SEV2 | open | Noah Patel | Sample |
| INC-1040Intermittent sign-in failures | SEV2 | acknowledged | Maya Chen | Sample |
| INC-1039Webhook delivery delays | SEV3 | resolved | Noah Patel | Sample |
READY WHEN YOUR TEAM IS